How much is it going to cost me / are there any hidden costs?
- No, there are no hidden costs.
- Ignatio wants to ensure that you realise cost savings as soon as you become our customer.
- To this end we have a single price for an annual license that covers a fully functioning IgnatioCMS core with a full set of features to publish and maintain your website.
- As with any hosted service bandwidth charges apply please contact Ignatio so that we can discuss your requirements.
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What about additional features that we may have requirements for?
- You can select any additional specialist add-ons that you desire.
- Add-ons are priced individually and may be offered as a package depending on your requirements.
- Ignatio do not tie you into any minimum period of usage and you can drop or ramp up add-ons at any time.
Any restrictions on my Design?
- Ignatio are proactive in ensuring that the way you work is not impacted by using the IgnatioCMS to implement your project.
- In the same way that a design layout is composed of elements, the IgnatioCMS also has components that are mapped to the elements in your design.
- The result is a straight forward method of translation to produce IgnatioCMS templates which hold and protect your design.
- The integrity of your design is of the utmost importance to us.
- Ignatio purposefully involve design professionals to participate in the product lifecycle. This means that it is easy to discuss, explore and breathe life into your design as it takes shape online.
But we’ve already got a web development resource...
- Any existing web development resource will quickly understand the IgnatioCMS framework and contribute to your overall delivery.
- It is merely a case of how much additional bespoke work you need them to contribute to meet your requirements?
- It may be a little fine tuning or you may require your developer to create a new features or functionality.
- Answers to some of your queries may be available in the Developer section, please take a look. At any time you can always contact Ignatio for a steer in the right direction.
Can I trust that your development will deliver the design that we supplied?
- Yes. We work with existing design partners to specific designs using the IgnatioCMS with no loss in the aesthetic of the design.
- The site you are using now was designed by a Design partner.
- This is another site powered by the IgnatioCMS: www.appetiteforknowledge.com
- An example of an IgnatioCMS website ported from an existing website: www.bamboorevenue.co.uk
- Bamboo Revenue now enjoy the costs savings, simplicity and flexibility to evolve through the IgnatioCMS framework.
How do I supply my Designs to Ignatio?
- If you do not feel that you want to take on the activity of translating the designs into IgnatioCMS templates then we will provide the service for you, or you can outsource it to a web development resource of your choice.
- All Ignatio require are the designs (in outline vector eps or high res psd formats) and we will set up a design review meeting to discover your requirements and how best to deliver them.
- Collaboration between you and Ignatio's design teams will provide benefits, as together we explore and agree ways of producing the desired outcome.
How long will it take to convert my Designs into the CMS?
- Timelines are project and design specific.
- However, our simple and consistent approach to understanding your design and your understanding of the IgnatioCMS removes the risk of misunderstanding that may arise during this transition stage.
Can I brand the IgnatioCMS to protect and enhance my Client relationships?
- Yes. We understand that these are your clients.
- We have made provision for you to add your logo into the CMS (links to your site) and customise the contact details and help files so that your clients come to you for support.
- We want you to build the key relationship with your Clients so we can continue to build our relationship with you.
What technical support will I receive from Ignatio?
- IgnatioCMS has been designed to require little or no support.
- You, as our customer, decide what level of support you require.
- Everyone needs to ask questions from time to time and obtain assistance when something does not work as expected.
- To this end we have a service desk that you can contact and we also offer an annual support agreement. Additional ways to reach us are listed in our Support section.
What kind of contractual arrangements will we have?
- We aim to make the use of our product as straight forward as possible for your organization.
- The contract is designed to give you flexibility and peace of mind when considering budget commitments, project planning and legal protection.
- We are the service provider as well as the product provider so there are no multi-tier contracts to grapple with, just one simple to understand service.
What are Ignatio’s plans for the future of the IgnatioCMS product?
- IgnatioCMS is part of the Ignatio framework which is continually evolving.
- There are many internal and external drivers for new features and functionality and we welcome your input on any requirements or issues that you would like to see us address.
- We do not plan to reinvent great working application software provided by other parties that's already out there; but where there are gaps, and a real need, we will look at the feasibility of producing an answer (be it a add-on, module or plugin) to meet that requirement. Download Designer PDF

